PRIVACY POLICY

We are committed to protecting your privacy. At no time will we trade, sell, or distribute company specific or personal information, including email addresses or other user IDs, to any individual, company, vendor or organization, in ways other than disclosed in this privacy statement.

Kidscentive collects information in order to serve our program Members and online users better. This information allows Kidscentive to provide better information and services, including discounts and commerce opportunities, and to create a valuable community. Kidscentive will use the information we collect to provide you with valuable services.


1. The Information We Gather
Registration Information -- To process your application for a Kidscentive membership, or to register your Kidscentive membership online, we require users to give us contact information (name, address and e-mail), demographic information (like their province/state,postal/ zip code, gender). Payment information is NOT captured  by Kidscentive. We outsource this process to payment gateways such as Paypal, Admeris.ca or Interac. We may share certain of your information with third parties who issue or manufacture the Kidscentive membership cards as needed. We also use your contact info to send you information about our company, exclusive promotions, rebates and rewards from our partners, to notify you about sweepstakes or contests, and to contact you when necessary. You may opt out of receiving future communications; see the choice/opt-out section below.

Transaction Information - We may continually gather data concerning your transactions with us, our partners or others. This information may include your Kidscentive Card usage and other information. We use this data to provide you with better information, discounts and other offerings across our network of partners, sponsors and merchants.

Polls -- Polls ask visitors for contact information (e-mail address). We use contact data from our polls/surveys to send users confirmation of having successfully submitted the survey, information about our company and promotional material on behalf of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future communications; see the choice/opt-out section below.

Contests/Promotions -- We run contests in which we ask visitors for contact information (like their e-mail address). We use contact data from our contests to send users confirmation of having successfully entered the contest, to notify the winners of contests, and send information about our company and promotional material on behalf of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future communications; see the choice/opt-out section below.

Prospect Information -- Kidscentive also collects prospect information from our users. Our users may provide another person's information, such as their friend's e-mail address, in order to send them content or offerings from our partners and sponsors. The prospect's information is only used for the purpose for which it was submitted. This prospect information will never be shared with third party advertisers. We will never sell or release the prospect information to anyone, except when required by law. Prospects may opt-out of receiving future mailings; see the choice/opt-out section below.

IP Address – We may track your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify and gather broad demographic information.

Cookies – A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Kidscentive uses cookies. We do not use cookies to retrieve personal information from your computer. The cookie we give you stores your user id and tells us whether you've logged in or not. We need to know who you are so we can do things like show you your personal e-mail instead of showing you somebody else's. If you have your browser set to not accept cookies, then you will still be able to use and navigate our site but some areas will be limited. We may also use cookies to track the performance of promotions and offerings within our websites.

At times, some of our sponsors and advertisers set cookies when you select their advertising banner or other forms of advertising. Any information collected by our partners’ or advertisers cookies on their sites is not accessible or controlled by Kidscentive. The advertiser's (and/or its third-party ad serving company's or other agent's) privacy policy will govern the use of this information, and Kidscentive is not responsible for the privacy practices of such third parties.

External Links -- Sites on our website contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites. As a general rule you should always look for and review a site's privacy policy before giving out any personal information.

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2. How We Use and Disclose Your Information
We use your information to:

  • provide us with a point of contact for communicating
  • to provide the benefits of the program
  • to deliver personalized services, content, discounts and advertisements to enhance your experience with us. For example, we may send you an e-mail with a special offer or discount from one of our partners or participating sponsors on traveling with kids because you selected "travel" as an area of interest under your personal profile when you registered for a Kidscentive membership.
  • Some click-stream data is also captured to determine the popularity of vendors, offers and site features with our audience, allowing us to develop a better service.

Kidscentive only shares aggregated data to third party vendors, but it will not disclose information specific to any user or company, including email address. This information represents a generic overview of our users' collective habits and allows vendors to modify their offers based on this data.

We do not provide your personally identifiable information to third parties or mass marketers without your consent. For example, we will not provide another company your name or e-mail address without your consent. Unless you consent to the disclosure of your personally identifiable information, only we, our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality, or provide associated services and/or who deal with you in delivering content, samples, products, and gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.
We reserve the right, without disclosing your personally identifiable information to third parties, to use the information you provide to offer you additional Kidscentive or partner products and services that we think will be of interest to you based on the selections you have made in your personal online Kidscentive profile. If you respond to such an offer and contact a third party directly, that third party's privacy policy will apply to any information you provide and/or that is collected by such third party and we are not responsible for that party's use of your information. In addition, on occasion, we may ask for your consent to share particular data with a third party. This is always at your option and is not required.

You have the option to subscribe to receive various e-mails, mail and/or mobile phone updates when you register for a Kidscentive membership. We will use these updates to provide you with additional discounts, special offers, site upgrades, new features, events, promotions, and much more. You have the option to opt out of receiving communications by changing the preferences in your account.

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3. Choice/Opt-out
You have the option to sign up for free e-mail updates and/or mobile phone messages when you apply for and during your Kidscentive membership. You will also have the option to opt out of receiving any updates. The e-mail opt-out messaging will appear in every e-mail that is sent out to you.  You can also easily opt-out of both email and mobile phone communications by changing your account preferences online through your personal account pages.

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4. Improper Conduct
The restrictions above will not apply in the event that you engage in certain improper conduct. Specifically, Kidscentive shall have the right to itself use or release to third parties personally identifiable information regarding users who are suspected of having used any site or any other service in Kidscentive for any fraudulent purposes or having otherwise violated any law, rule or regulation or the rights of third parties or having engaged in any conduct which Kidscentive deems improper. By using any service in Kidscentive, you are agreeing to our use or release of any information you provide in any manner we deem appropriate or necessary if you are suspected of having engaged in any conduct which Kidscentive deems improper.

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5. Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We make a diligent effort to ensure that commerce transactions are operated through a secure server process (SSL). SSL encrypts all of your personal information, including credit card number, name, and address, to protect the information as it travels over the Internet. We also take contractual, administrative and physical steps to protect against unauthorized access to and disclosure of individually identifiable information. All Kidscentive staff who acquire confidential or proprietary information belonging to Kidscentive or its users, such information will be handled in confidence and may not be disclosed to unauthorized third parties. Please note, however, that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.

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6. Your Consent
By using any web site or other services of Kidscentive, you consent to the collection, use, and storage of your personal and non-personal information as described above. You also authorize the export of personal information and its storage and use as specified above when you provide such information to us. Our headquarters are located in Canada, in Kirkland, Quebec. This policy and our legal obligations are subject to the laws of the province of Quebec and Canada, regardless of the location of any user. Any claims or complaints must be filed in Canada in the province of Quebec.

We may amend our Privacy Policy, but if we decide to change our Privacy Policy, we will post those changes on this page, so you can always be aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes will only apply to information collected after the change is posted.

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7. Contacting Us
If you have any questions about this privacy statement, the practices of Kidscentive, your dealings with Kidscentive, or about the Kidscentive membership program, you can e-mail us at info@kidscentive.com, by calling 1.800.475.2163, or by mailing us at
Kidscentive 3551 St.Charles, suite 424, Kirkland, Qc H9H3C4

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